Thanks to information technology revolution in the country I have a comfortable job which allows me to dream about a bright future ahead. Often I find it difficult to imagine if there exists a better profession than my own which bestows such great powers to change the face of the society. Having said that, I still face the frustration first hand when I visit places like banks, govt offices etc. Just imagine it took me three hours to complete trivial activities at the bank, I would not name the bank because it will be gross injustice to their employees commitment to work.
My observation was that some how the whole computer thing is a cosmetic entity, as much of the work can still not be done the e-way. There is a greater need for creation and integration of systems.
Over the years, we as Indian software industry have stepped up continuously from a back office service provider to prime time solution provider. Today there are voices raised from all corners for us to innovate, create new product ideas but then this seems to me has certain degree of challenges because of our predominant attachment to solving problems of the rest of the world. We have historically focused on export market and almost ignored home requirements. It will only pay for us to look inwards. This comes from my own experience while working with US/European telecom companies and for Indian telecom majors. I found myself to be better aware of the exact requirements, the existing inefficiencies in the system and could better predict customer expectations and their behaviors being a consumer of those services myself. It was more satisfying to solve problems and shall I say easier to innovate.
There is so much to do all around us in all spheres and at all levels to make the life simpler even for the common people. May be the brighter side to all this is that we have a clean slate available to us, as far as IT applications are concerned. We can therefore use this opportunity to create similar efficiencies in to system from grounds up and recreate the magic of 'One Rupee - One India' from telecom experiences.
My observation was that some how the whole computer thing is a cosmetic entity, as much of the work can still not be done the e-way. There is a greater need for creation and integration of systems.
Over the years, we as Indian software industry have stepped up continuously from a back office service provider to prime time solution provider. Today there are voices raised from all corners for us to innovate, create new product ideas but then this seems to me has certain degree of challenges because of our predominant attachment to solving problems of the rest of the world. We have historically focused on export market and almost ignored home requirements. It will only pay for us to look inwards. This comes from my own experience while working with US/European telecom companies and for Indian telecom majors. I found myself to be better aware of the exact requirements, the existing inefficiencies in the system and could better predict customer expectations and their behaviors being a consumer of those services myself. It was more satisfying to solve problems and shall I say easier to innovate.
There is so much to do all around us in all spheres and at all levels to make the life simpler even for the common people. May be the brighter side to all this is that we have a clean slate available to us, as far as IT applications are concerned. We can therefore use this opportunity to create similar efficiencies in to system from grounds up and recreate the magic of 'One Rupee - One India' from telecom experiences.
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